Additional information
Important | Be aware that food kibbles with "irregular shape" could be stuck. For example, "Hill's Science Diet Adult Oral Care" series |
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Food Type | Dry food |
Portion Size | 10 to 100 grams |
Video Camera | no camera |
Mobile App | Android & IOS |
Batteries | "D" type 3 pcs |
Capacity | 4.5 liters |
Material | BPA free Plastic |
Dek-k-y –
I can’t say enough good things about both FEED’EM and the feeder.
I originally experienced issues connecting the app to the feeder and experienced the best customer service I have seen in ages : Mark from customer support was very helpful and replies within the hour, and he even coordinated for his coworker Vlad to troubleshoot at my house the following day.
Vlad hooked the app to the feeder and took a generous amount of time to show me around the app and its features as well as how to use the feeder.
If you were hesitating between this feeder and another one that seem similar, get this one! You can’t beat FEED’EM dedication to quality service and products.
Amazon Customer –
We have only had this feeder for two or three weeks. So far it is working perfectly. We like it so much that we have ordered another one for our second cat.
It was working fine, but then we needed to purchase a new modem which is 5g. We couldn’t get the feeder to connect.
Feed’em’s support staff is “very” accommodating and easy to work with. I was informed that I needed a 2.4g modem to connect. I then found out that our new modem could be set to 2.4g. We then had no problem connecting.
Because of the ease setting up the feeder, the excellent support staff, and the fact the feeder is working as it should, I give it 5 stars.
PS –
have had the product for over two months and absolutely love it!