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FAQ

Do you have questions regarding Shipping, Payment or Returns? Find answers here

Shipping

Where do you ship?

We ship our products all over Canada and United States.

However, we are working on enlargement of our delivery zones.

How much does shipping cost?

We provide FREE 3 day shipping on all orders.

When will I get my purchase?

We use Amazon Shipping Services to fullfil our orders. You’ll get your purchase in maximum of 3 business days all over Canada and United States. However, therecould be delays in shipping to remote territories or states.

Payment

How can I pay?

There are several ways to pay your purchase:

  • Credit Card. We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club credit cards.
  • PayPal. You can also use your PayPal account to pay your purchases.

We work on adding new payment methods. What payment methods are convenient for you? We appreciate your opinion, so contact us.

Is it secure to pay with Credit Card?

es, it is totally secure. Our website has SSL certificate, which confirms its safety. However, if you are afraid to type your credit card’s number in the web browser, you can use PayPal account. It is also essential to buy an Antivirus Software, which will give you additional security.

Is it the only place to buy FEED'EM products?

If for some reasons, you don’t want to make transaction on our website, you can purchase all our products on Amazon or Best Buy.

Warranty and Returns

Do you give warranty?

We give a 1-year warranty on all FEED’EM devices. If for any reason your device will stop working, we will replace it with a new one free of charge.

What if I won't like my purchase?

Your satisfaction is our cornerstone. You have 30 days to return your purchase and get a full refund, in case if you won’t be satisfied.

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FEED'EM

Smart Pet Devices | Canadian Brand

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FEED'EM

Smart Pet Devices | Canadian Brand



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